Forte's Parts....

From the thread – it sounds like he suffers from a lack rate integrity. In this day with internet purchasing, on-line catalogs and worldwide advertising – comparing prices for exact the same product is far too easy. Selling an item for 130 to one, and 170 to another will burn you every time.
 
I didn't post anything against him on the other forum either. I took him on his advice and paid his asking price for a good part and never recieved the "good" parts. I'll never buy from him again if I have a choice.
 
And this now sits in my pm box over at FFCobra from Mike Forte:

Hi Purple,
I wish I knew more about what happened that you spoke of. I know I never wrote that on a box. If I knew what happened, perhaps I could try to make it up to you.
Mike

Customer Service - Great impressions last forever, ONE bad impression does too.

I've had multiple bad impressions, and because he was a forum vendor gave him repeat business. Should have cared for the problem at the time, not after the fact.
 
you ever swim in a river and get a leach on ya! well i noticed that they are hard to pull off without bleedin' just a view and i noticed it when i posted on the forum always some one like u know who trying to sell but not giving their true view... hope ur parts are good and keep ya safe on the road:)
 
Imagine that, the forum vendor get's a little feedback and the thread get's closed down. The vendor started it, and airing personal problems on that forum, not the place to do it. I've done it here because I know each one of you, but not there, not where you are a vendor providing parts and a service.
 
Customer Service / Integrity

I found it very helpful that I cruised the various forums for almost a year before I began serious buying. You learn a lot from the masses - who are the problem suppliers and who you can count on.

Any vendor will have problems, he's dealing with mechanical parts and human perceptions. The key is how well does he handle a problem when it crops up. No one is perfect so the key is how few of complaints get lodged and the complements on how well a problem was resolved.

I saw a pattern to Mr. Forte's operation some time ago. Go thru FForum and look at how many negative posts are listed. Quality, response, shipping, he touched them all, and with amazing regularity - and it was always someone else's fault.

I've studied his site, he has some good ideas. But then I either build it myself or find another vendor. I don't need the potential grief that comes with his products.

Tim gave him the benefit of the doubt. Unfortunately, he got stung. Mike will learn someday, it isn't the vocal customers but the ones that tell friends about their bad experience and then never come back. For every vocal complainer, there are typically ten silent ones who have relayed their distaste to others, under the radar.

His latest rant will probably put him in a very bad position. I wouldn't be surprised to see him out of business within the year, and it will be everyone's fault but his.

my 2c, plus a little more

Paul

ps: and the blatant censorship/editorializing by the forum moderator leaves a bad taste in everyones mouth, even the loyal FF5 guys. But that is a different soap box
 
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