ATT Connection issues

Tim M

Tim M

PRESIDENT, Member # 015
GCC Member
Location
St. Charles
First Name
Tim
Last Name
Mauldin
It would appear that AT&T internet users cannot access the website. I am on the phone now with AT&T to try and resolve this issue. I can view the website using my aircard which is how I am able to make this post.

I have tried:
- Clearing browser history/cache
- Soft reset of my modem/router
- Hard reset of my modem/router
- Tried 5 different devices
- We have re-booted the Gateway Cobra Club gateway

At this point, Me, Keith W, and Kerry cannot get to the site. Not sure if Mark P can or not. Those that I know are NOT on AT&T can access the site no problem.
 
OOOOOOk. After spending 2 hours on the phone with AT&T and coming to no resolution, I called Mark and discussed with him what they said. He thought that maybe, possibly, their hosting company (which was recently bought out) had changed something as they are apparently, notorious to do. So, he contacted Greg, and Greg knew of a problem that they have been having since they host other websites where they just changed the DNS for our website. This, apparently, caused a switching issue with AT&T ONLY. If you are accessing the site via Charter or any other carrier, you are, obviously, fine. So, Greg/Mark have a trouble ticket in with the hosting company to try and get this resolved. So, until then, those with AT&T cannot access the site. Mark Patterson - can you copy this info and send a club wide e-mail to everyone on this? That way, they can at least access via mobile if they want.
 
Well, since I was one of the impacted and couldn't access this until this morning (and a brief couple minutes yesterday), I am just now reading this for the first time.
BUT, I can access now.

THANKS!
 
Issue has been identified with AT&T and is being worked on. For those of you visiting for the first time that are NOT on AT&T, our forums aren't typically this dead. We have quite a few people affected by this outage, so don't let it deter you from returning. For everyone else that is able to access, don't be afraid to post something :D
 
First post after ATT finally corrected the issue. Site is accessible by me, now.

Paul
 
I was able to get on. Thanks so much for the hard work Paul to get this corrected. Now I can rant again! :D
 
You must log in or register to reply here.
Back
Top