Anyone else have U-Verse that is down?

Tim M

PRESIDENT, Member # 015
GCC Member
Location (City)
St. Charles
First Name
Tim
Last Name
Mauldin
have not had Internet, TV or Phone the entire day. Lucky my VZW 4G card is working :D Anyone else have UVerse that is down?
 
Call?

Mine is fine - have you called about the outage? unusual to be this long. May have a local issue at the distribution box
 
Yes. A tech came out yesterday, replaced the modem, came back 2 hours later only to tell me there was an outage in the area. Still no service this morning, so I contacted them again. They tell me the outage has been cleared, but troubleshooting isn't resolving the issue. They are dispatching a tech again. As you know, since I work from home, this is a major issue.
 
The ATT tech showed up at 4pm.....31 hours after it went down, and this was with an escalation to management just to get me an appointment today :eek: They had the outage repaired as of 9am this morning. So, they had to replace my modem to get it to work again. Anyway, it's working....I will be completing that survey they sent me
 
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